This weeks Sunday shout out is in part for a person, and in part for a product. The person is none other than Lisa Scales, entrepreneur, mother, wife and net-worker. Lisa packs a lot in with equal gusto, and the business she is behind, Tribepad, where she is the C.E.O. and Founder. Anyone who is connected with her in any of the social channels will know that it’s not all business, with husband Rupert and their daughters playing a major part in all she does. I’m inspired by the way she manages to balance the aspects of her life so well, making her a great role model for others in a similar position, or any aspiring career women.

Lisa spent much of her early career as recruiter, both agency and in-house. I think that it is this influence that plays a big part in the way the product works.
From Feb 96 – June 2000, Scales ran an on-site office for Kelly Services, providing the recruiting function for Legal and General. This was followed by a year as an HR Search Consultant with Macmillian Davies Hodes , before moving to Select Appointments as Business Centre Manager in Jan 2006. where she stayed for four and a half years.
In 2008, Scales formed Tribepad, then in its guise as Talent On View. Talent On View was one of the first video interviewing platforms. It was quite basic in comparison to some of the products on the market today, but it was my first introduction to using this type of technology. If you have followed this blog for a few years, you might remember a video series that I ran two years ago for #HRCarnival, which had over 100 contributors by video. For many of the users it was their first experience of video, and the overwhelming feedback was how easy the technology was to use.

The business won a number of clients, and it was through one of these clients that they noted a hole in the market for a middleware product that would enable various recruiting technologies to work together rather than independently. While shopping for a client solution, in which Talent On View was one of the products, they couldn’t find an effective solution and set out to build the solution themselves. From this chance opportunity, Tribepad was born to provide this solution, and Scales attention moved to building this brand in the market. ultimately renaming the business from Talent On View to Tribepad. 

Tribepad is billed on their recently relaunched website as an end to end recruitment platform. In July 2010, TribePad went live with G4S. The project comprised launching and implementing a global first, which was to integrate multiple applicant tracking technologies into a single unified Global Career Centre which also offered community functionality, intelligent search and matching tools, job seeker resources and content aggregation across a broad range of social media channels. I blogged the full case study here last year, just after TribePad had gone live.

I’ve been following the G4S/TribePad story, and it has been an unparalleled success, with the Career Centre being credited with saving G4S in excess of £1Mn in the first year, and has been rolled out from the UK, to covering the globe, operating in multiple languages. The career centre is a major focusof attention at the moment, powering the G4S’s Olympic staffing program, gearing up for this years Olympics in London.

The success of the project has inevitably attracted attention and new client wins. Only last week they were confirmed a new implementation with facilities management and food services giant Sodexo, in the U.K. and Ireland. I have blogged quite a lot in the past about Sodexo in the states, and some of their initiatives to manage huge and diverse staffing requirements. The business in this part of the world is not that different, so it is going to be interesting to see how Tribepad impacts on their activity. From what I’ve seen, I’m confident that Sodexo will match the G4S success story. There are plenty of parallels between the organisations, not least the diverse range of staff they hire across a wide range of sites.

What I really like about TribePad is that the user determines what they want it to be, but integration is made easier by retaining technology like the serving A.T.S. feeding in to Tribepad. The features that stand out for me are:

> Integration with all the social channels and feeds

> Supports all types of search including semantic and boolean. Recruiters can search how they want to.

> Detailed analytics to track what is working.

>Single interface recruiter dashboard, with multi-level visibility according to hierarchy.

> Real time tailored reports.

> Job posting conversion for S.E.O.

> Real time alerts

> Community features that encourages communication in all directions such as forums.

> Integration of existing technologies and new applications.

> Easy sign in and sign up using social profiles.

> Talent network messaging and organisation.

> Talent pipeline capability. (Easy to organise profiles.)

TribePad is one of a few products that I think will be big news in 2012. With the real need in the market for products that meet the 5 key requirements:

> Collaborative technologies that work in unison.

> Single data source.

> Detailed analytics.

> Real time reporting.

> Simple recruiter use.

TribePad ticks all of these boxes. I’m confident that if Lisa and the business were based in San Francisco rather than Yorkshire, (no offence to the good folks of Yorkshire), I think a lot more people would be sitting up and taking notice of this innovative technology, but with Sodexo on board with G4S, and other companies in the pipeline, I’m sure it is only a matter of time.

Tribepad are sponsoring #Trulondon track leader John Sumser and several tracks at the event, which promise to give the opportunity for detailed conversation on communities and community technology. On a personal note, I’ve got to know Lisa well over the last few years. We’ve spent some family time together, and it’s great to see the business growing in to the success it has.

Good luck to all the team at TribePad for the future, and to Lisa, thanks for your friendship.




Lisa Scales